Technical Support Specialist
Aircall·Remote NA
This is a remote Technical Support Specialist role at Aircall. The posting names Analytics, HubSpot, Zendesk and Salesforce.
Fully Remote
Remote customer support, help desk and client service roles, from entry-level chat support to senior success management. Every listing is re-checked daily and enriched with the salary, experience level, skills and remote eligibility we could establish from the posting itself.
8 jobs found
Aircall·Remote NA
This is a remote Technical Support Specialist role at Aircall. The posting names Analytics, HubSpot, Zendesk and Salesforce.
Toast·Remote
This is a hybrid Senior Manager, Customer Training role at Toast. The posting names Analytics, Transcription, Technical Writing and Stakeholder Management. The listing is aimed at experienced candidates taking a senior remit. The advertised pay is $149K–$238K per year.
Remote Workmate·Anywhere in the USA
This is a part-time remote Part-time Client Support Specialist (Phone Reception & Appointment Scheduling) role at Remote Workmate. The posting names Phone Support and Transcription. It is open to candidates across the United States.
Purple Technology s.r.o.·Japan
This is a remote Customer Support Specialist with Japanese role at Purple Technology s.r.o.. The posting names LinkedIn, Analytics and Transcription.
ABC Legal Services·Puerto Rico
This is a remote Customer Service Representative (Remote) role at ABC Legal Services. The posting names Ticketing, Phone Support, Excel and Transcription. The advertised pay is $25K per year.
Ooma, Inc.·Canada
This is a contract remote Customer Account Manager, Growth (French Speaking) role at Ooma, Inc.. The posting names Freshdesk, Ticketing, Excel and Transcription. The advertised pay is $54K–$65K per year.
Planet Labs Inc.·USA
This is a full-time hybrid Manager, Customer Success - Commercial Markets role at Planet Labs Inc.. The posting names LinkedIn, Analytics, Zendesk and Salesforce. The advertised pay is $105K–$131K.
Planet·Brazil
This is a contract remote Customer Success Manager II role at Planet. The posting names LinkedIn, Transcription and Onboarding. The listing is aimed at experienced candidates taking a senior remit.
Remote customer service covers email, live chat, phone and ticket queues. Employers are usually looking for people who can hold several conversations at once without losing accuracy, and who can follow an escalation path rather than improvising. Shift patterns matter more here than in most remote work, since queues have to be covered.
The listings on this page cluster around Community Manager. Titles describe scope more than seniority, so it is worth reading the responsibilities rather than filtering on the title alone.
Across the jobs currently listed here, the tools and skills named most often are Analytics, Technical Writing, Phone Support, CRM, Ticketing, Onboarding. These are drawn from the postings themselves rather than from a generic list, so they shift as the market does.
Of the 2,133 jobs currently listed here, 570 state a salary, and those average roughly $70K a year, spanning $1K to $800K. That average reflects only postings that published a figure, which skews toward larger employers — treat it as a starting point for negotiation rather than a market rate.
This is one of the most accessible remote categories: many roles ask for no specific degree and train on the product. Familiarity with a helpdesk tool such as Zendesk or Freshdesk, a quiet home setup and a reliable connection are what listings screen on most often.
Remote hiring attracts a predictable set of scams. Treat these as warning signs: an interview conducted entirely over a chat app, any request for payment for equipment or training, an offer made without a video call, and pay far above the range for the title. A real employer will have a careers page you can find independently — every job here links out to the original posting so you can check the source before applying.