National Technical Support Technician

About the role

Build the Future with Us — EquipmentShare is Hiring a National Technical Support Technician At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a National Technical Support Technician to support our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. EquipmentShare is seeking a National Technical Support Technician to support our Advanced Solutions fleet across power generation, load banks, energy storage, and electrical distribution equipment. This is a hands-on, field-focused role responsible for commissioning equipment, supporting installations, performing major and minor repairs, and helping reduce unavailable OEC across the fleet. The position will support diesel generators, natural gas engines, turbine-based power generation, load banks, and related power distribution systems. You’ll work closely with National Technical Support Specialists and branch teams to improve reliability, return equipment to rent-ready status, and support complex deployments. This role is ideal for someone who enjoys rotational field work and solving technical problems in real-world environments. This position is fully remote. Primary Responsibilities Assist with commissioning and startup of diesel generators, natural gas generators, and turbine-based power systems Support installation of complex temporary power solutions alongside National Technical Support Specialists Travel to branches to perform major and minor repairs on down equipment Help reduce unavailable OEC by returning assets to rent-ready condition Troubleshoot mechanical, electrical, controls, and balance-of-plant systems Support rotational power generation deployments and multi-unit installations Perform inspections and operational verification of fleet equipment Assist with electrical connections and system configuration during deployments Support preventative maintenance and reliability improvement initiatives Document repairs, findings, and recurring issues to improve fleet performance Coordinate with OEMs and internal technical teams when needed Provide on-site technical support for critical deployments and mobilizations Why EquipmentShare? Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you , and you drive us forward. We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special . Perks & Benefits Competitive compensation Full medical, dental, and vision coverage for full-time employees Generous PTO + paid holidays 401(k) + company match Gym membership stipend + wellness programs (earn PTO and prizes!) Company events, food truck nights 16 hours of paid volunteer time per year — give back to the community you call home Career advancement, leadership training, and professional development opportunities About You You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment. We’re looking for people who: See challenges as opportunities Embrace change and continuous improvement Bring energy, effort, and optimism every day Skills & Qualifications Strong mechanical and electrical troubleshooting skills Experience with diesel generators, natural gas engines, or turbine power systems Understanding of 3-phase power systems and voltage configurations Familiarity with generator controls, paralleling, and power distribution Ability to read wiring diagrams and basic single-line drawings Comfortable working in a travel-heavy, rotational field environment Strong problem-solving and communication skills Education and Experience At least 3 years of experience in power generation or rental equipment Experience commissioning generators or temporary power systems Background in diesel engines, natural gas engines, or turbines Experience supporting multi-unit generator deployments Rental industry or field service experience Physical Requirements Physical ability to complete job duties, which may include standing for long periods, working in a space that lacks climate control or lifting objects with an established maximum weight Ability to lift heavy loads and transfer them manually Near 100% travel nationwide Rotational schedule: 23 days on / 10 days off Field-based shift work supporting branches and job sites Extended hours may be required during commissioning and repairs A Workplace For All At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life. We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do. EquipmentShare is an EOE M/F/D/V. Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.