Manager of Finance Operations

About the role

Employment Type Existing, Full-Time, Permanent Position Salary Range $75k-$85k, depending on experience About the Organization Sigma Loyalty Group is a leading Canadian provider of identity protection solutions, helping financial institutions and other organizations deliver trusted identity theft prevention, detection, and restoration services to their customers. Driven by innovation, collaboration, and a commitment to excellence, the company combines advanced technology with exceptional customer support to help protect individuals from the growing risks of fraud and identity theft. Sigma Loyalty Group offers employees the opportunity to make a meaningful impact in a fast-paced, evolving industry while working alongside talented professionals in a supportive and growth-oriented environment. As part of the Sigma Group family of companies, the organization is dedicated to fostering a culture of integrity, continuous learning, and shared success. What we offer: Competitive compensation with growth potential Comprehensive health benefits and retirement savings program Hybrid work environment (3 days in-office, 2 days remote) Collaborative and supportive work environment About the Opportunity: Sigma Loyalty Group is looking for a finance operations leader who can bring structure, insight, and momentum to a busy accounting function. As Manager of Finance Operations, you will play a key role in keeping the organization’s financial engine running smoothly, from full-cycle accounting and month-end reporting to process improvements, controls, and cross-functional problem-solving. This is a hands-on role for a collaborative finance professional who enjoys working across teams, building trusted relationships with clients, vendors, banks, and auditors, and finding practical ways to strengthen accuracy, efficiency, and accountability. Key Responsibilities: Oversee daily finance operations, including accounts payable, accounts receivable, general ledger, cash management, bank reconciliations, and month-end close activities Review and approve vendor invoices, expense reports, client billing, manual invoices, commissions, payments, and related supporting documentation Support accurate monthly financial reporting by reviewing accruals, amortizations, chargebacks, intercompany entries, foreign exchange, tax payments, refunds, and other general ledger transactions Manage payroll, benefits, vacation, pension administration, and related employee support activities Maintain and improve accounting processes, internal controls, data integrity, and cost-effective finance operations Lead and support SOC 1 Type II audit activities, annual audit requests, regulatory requirements, and compliance-related reporting Administer and support Oracle finance activities, including AP, AR, GL, cash management, transaction mapping, AR maintenance, and period open/close processes Track purchase orders, monitor expenses against budget, and provide analysis to support operational decision-making Liaise with banks, merchants, clients, vendors, auditors, and internal stakeholders to resolve issues and respond to queries Support finance-related system configuration and testing activities, including new merchant ID mapping in UAT and production environments Supervise, guide, and support accounting team members to ensure deadlines are met and finance operations run smoothly Other duties as required Qualifications and Experience: Bachelor’s degree or diploma in Accounting, Finance, Business Administration, or a related field CPA designation ideal but not required 7+ years of progressive accounting or finance experience, including experience overseeing finance operations, month-end close, and financial reporting activities Strong knowledge of full-cycle accounting, including accounts payable, accounts receivable, general ledger, bank reconciliations, accruals, intercompany transactions, and cash management Experience supervising or mentoring accounting team members and supporting day-to-day workflow, deadlines, and issue resolution Experience with ERP systems; Oracle experience is strongly preferred Working knowledge of payroll, benefits, pension, vacation administration, and related employee support processes Experience supporting audits, internal controls, compliance requirements, and financial documentation; SOC 1 Type II audit experience is an asset Strong analytical, problem-solving, organizational, and communication skills, with the ability to manage multiple priorities in a deadline-driven environment High attention to detail and a continuous improvement mindset, with the ability to identify efficiencies and strengthen finance processes Interested in being a part of Sigma Loyalty Group? We look forward to your application! Sigma Loyalty Group is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note that only those candidates selected for an interview will be contacted. Please note: We are only accepting applications from candidates authorized to work in Canada, and we are not currently sponsoring temporary or permanent work visas. Sigma Loyalty Group is working in partnership with HR à la carte for our recruitment efforts. Use of AI in Hiring: Some stages of our recruitment process may use AI-assisted tools to support recruitment efforts; however, all applications are screened and assessed by human reviewers. In addition, all final hiring decisions are made by humans.