Enterprise Technical Project Manager

About the role

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. Opportunity & Impact As customer implementation volume grows and individual projects become more technically complex, Redox needs a dedicated Technical Project Manager to own delivery of our most demanding integration projects end to end. This role sits between project execution and technical coordination, serving as the connective tissue between Engineering, Implementation, and Product on one side and customers and partners on the other. You’ll translate technical requirements into execution plans, keep cross-functional teams aligned, and ensure projects launch on time, in scope, and on budget — while building the reporting and process rigor that lets the broader team scale. Job Responsibilities: Own end-to-end delivery of complex, technical implementation projects - including customer integrations, multi-system data-sharing use cases, and cross-team platform work - from kickoff through go-live. Translate technical requirements and scope (as defined in the Statement of Work) into clear execution plans, timelines, and resourcing. Serve as the primary point of coordination between Engineering/Implementation, Product, and customer-facing teams, ensuring accurate handoffs and shared understanding of scope, including potential expansion opportunities and their technical requirements. Identify, track, and mitigate project risks; proactively resolve blockers and escalate when needed. Manage and report on budget, billable hours, and project status to internal stakeholders and customers. Own project documentation: SOWs and scope changes, issues logs, status reports, and time/invoice tracking. Communicate clearly and consistently with stakeholders at all levels, setting and managing expectations proactively. Continuously improve project management process and tooling; document lessons learned so other Redoxers can apply them to future projects. Partner with Product and Engineering on requirements gathering and enhancement requests surfaced during delivery. Required Skills & Experience: 3–6+ years of experience in technical or SaaS project management, with a track record of delivering complex projects on time and on budget. Comfort working with APIs, data models, and integration workflows — you don’t need to write code, but you understand how systems fit together. Exceptional written and verbal communication skills, including with technical and non-technical stakeholders. Strong risk identification, problem-solving, and decision-making skills. Ability to manage multiple concurrent projects in a fast-paced, dynamic environment. Preferred Skills & Experience: Experience in healthcare data, health tech, or integration environments (FHIR, HL7, CCD, etc.). Experience with EHR systems or other healthcare IT platforms. PMP, PMI-ACP, or other relevant project management certification. Experience leading projects in a startup, remote-first, or high-growth environment. Specific Software Platform/Tools Required and/or Preferred: Preferred: Asana, Salesforce, Jira/Atlassian, Omni, Vitally $115,000 - $135,000 a year Compensation: The base salary range for this position is expected to be between $115,000-135,000 per year. Certain positions within Customer Success may be eligible for incentive compensation such as bonuses or commissions. *The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment. Please note that the compensation details listed above reflect the base salary only. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following: Benefits & Perks • 100% remote first culture (must be based in the US) • Unlimited Flexible Time Off • 15+ Observed Holidays • Rest & R^Charge days (guaranteed a 3-day weekend each month) • R^Charge (6 weeks paid sabbatical + stipend) • 401k match 50% for up to 8% on Day 1 • Medical/Dental/Vision Benefits on Day 1 • HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program • Paid Parental Leave (16 weeks) • Productivity Stipend & Wellness Fund • Redox Issued MacBook • Virtual and/or in-person Team & Company Events • Stock Options • Employee Referral Bonus Program About Redox - Take a look here: https://youtu.be/4OjENXR6UXA What We Do Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox’s cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com. Other Stuff About Us Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process. Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S. Thank you for your interest in Redox! #LI-TA1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.